Barker Welding Supplies A Division of EBS Barker Group
Barker Welding SuppliesA Division of EBS Barker Group

quality policy

BARKER WELDING SUPPLIES

 

QUALITY POLICY STATEMENT

Barker Welding Supplies are committed to our Quality Policy.  To ensure that this policy is clearly defined, understood and effectively implemented at all stages of our operations, a documented quality management system has been developed to comply with the requirements of ISO 9001:2015. The quality procedures, which apply to all products and services provided by Barker Welding Supplies, have been authorised by the undersigned and must be adhered to for the relevant activity at all stages of the company’s operations.  The Quality Policy and procedures are relevant to the expectations and needs of our customers, appropriate to the purpose and context of the Company as well as our strategic direction. The Company reviews this policy and our quality objectives at the management review meeting. A copy of this statement will be issued to all employees of the company and communicated, understood and applied within the company. It will be available to relevant interested parties.

 

  • We will maintain a quality management system that encompasses all requirements of the following scope that we have defined: The supply of welding consumables, the supply, servicing and verification of welding equipment and the provision of training services.

 

  • We will implement appropriate actions to address any risks and opportunities associated with internal / external issues, and to meet the needs and expectations of interested parties.

 

  • we will endeavour to provide our customers with quality services and products.

 

  • We aim to achieve the best levels of customer satisfaction we can. We will strive to do this by ensuring that requirements of the customer can be met wherever possible and by maintaining zero customer complaints.

 

  •  We will look to expand our product and service range where we deem it beneficial and necessary.

 

  • We will work closely with external providers to ensure that they are providing the best quality products and services available to us and to identify any weaknesses within our product range to gain an edge over our competitors.

 

  • We will do our upmost to ensure that all documented information associated with our Quality management system will be accurate and representative of us as a company.

 

Our customers will always be our focus and we will endeavour to make sure they are satisfied with us as a company.

 

Barker Welding Supplies are committed to a continuous improvement programme. We will look to continually improve our processes and other integral parts of our quality management system where improvement is deemed as a requirement. 

 

PHIL BARKER - MANAGING DIRECTOR

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